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Common Issues

I forgot my password, what should I do?

Click on "Forgot Password?" on the login screen to reset.

I did not receive the reset email.

Check your spam folder and wait a few minutes.

Error logging in.

Double-check your credentials and try again.

How do I update my information?

Go to your profile and click "Edit".

How do I delete my account?

Send an email requesting account deletion.

My payment failed.

Check your card info or Send one email to payment@smarthouseclean.com.

The site does not work on my browser.

We recommend using an updated Chrome, Firefox, or Safari.

The site is slow.

Try refreshing the page or check your internet connection.

Error loading data or tables.

Try reloading the page or contact support.

Contact Support